jilli Terms and Conditions – What Every Player in the Philippines Should Know

1. Who Can Use the jilli Platform?

Access to jilli is restricted to individuals who are at least 21 years of age and are physically located in the Philippines at the time of use. By registering, you confirm that you meet this age requirement and that you are not prohibited from participating in online gaming activities under any applicable law. jilli reserves the right to request proof of age and identity at any time, and accounts found to belong to underage users will be closed immediately. It is the sole responsibility of the player to ensure that their use of the platform complies with local laws and regulations applicable to their location. Players who are self-excluded or have been excluded by a regulatory authority are not permitted to register or maintain an account on this platform.

2. Account Registration and Responsibilities

Each player is permitted to hold only one registered account on jilli. Duplicate accounts are strictly prohibited and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any balances held. When registering, you must provide accurate, complete, and up-to-date personal information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect that your account has been accessed without your authorisation, you must notify jilli support immediately through the platform dashboard. jilli will not be held liable for any losses resulting from unauthorised account access caused by a player's failure to keep their credentials secure.

3. Deposits, Balances, and Withdrawals

All transactions on jilli are conducted in Philippine pesos (PHP) through the local payment methods available on the Deposit page. Deposits are credited to your account balance once confirmed by the relevant payment provider, and processing times may vary depending on the method used. Players are responsible for ensuring that funds deposited are from legitimate sources and that they are the authorised holder of the payment method used. jilli does not accept deposits made on behalf of another person. Withdrawal requests are subject to identity verification, and jilli reserves the right to request supporting documentation before processing any withdrawal. Balances that remain inactive for an extended period may be subject to the dormant account policy outlined in Section 7 of these terms.

4. Fair Use and Prohibited Conduct

Players must use the jilli platform in good faith and in accordance with these terms at all times. The following conduct is strictly prohibited: using automated software, bots, or scripts to interact with the platform; exploiting technical errors or glitches for financial gain; colluding with other players; engaging in fraudulent chargebacks or payment disputes; and attempting to manipulate game outcomes through any means. jilli monitors account activity for signs of abuse and reserves the right to suspend or close any account where prohibited conduct is suspected, pending investigation. Any winnings generated through prohibited conduct will be voided and may be recovered from the player's account balance. Players found to have engaged in serious misconduct may be reported to relevant authorities.

5. Responsible Gaming Obligations

jilli is committed toproviding a safe and responsible entertainment environment for all players in the Philippines. We encourage players to set personal deposit limits, take regular breaks, and seek help if they feel their gaming habits are becoming a concern. Full details of the tools and resources available to help you manage your activity are outlined on our Responsible Gaming page, which we strongly recommend reading before you begin playing. jilli reserves the right to impose account restrictions or cooling-off periods on players who show signs of problematic gaming behaviour, and such measures may be applied without prior notice where player welfare is at risk. Players who wish to self-exclude permanently may request this through the platform support channel, and once a self-exclusion is in place it cannot be reversed during the agreed exclusion period.

6. Intellectual Property

All content on the jilli platform — including but not limited to text, graphics, logos, icons, images, page layouts, and software — is the property of jilli or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from the platform for commercial purposes without the express written permission of jilli. The jilli name, logo, and all related marks are trademarks of the platform and may not be used in connection with any product or service that is not affiliated with jilli without prior written consent. Unauthorised use of platform content may result in legal action. Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these terms.

7. Dormant Accounts

An account is considered dormant if there has been no login activity for a continuous period of twelve months or more. jilli will make reasonable efforts to notify the account holder by the contact details provided at registration before any dormancy policy is applied. After the dormancy period, an administrative fee may be deducted from the remaining balance on a monthly basis until the balance reaches zero or the account is reactivated by the player. Players can reactivate a dormant account at any time by logging in and completing any required identity verification steps. Any balance remaining at the time of reactivation will be restored minus any applicable dormancy fees already deducted. Players are encouraged to keep their contact details up to date to ensure they receive dormancy notifications in a timely manner.

8. Limitation of Liability

jilli provides the platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the platform or its content. To the fullest extent permitted by applicable law, jilli shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of profits, or service interruptions. jilli is not responsible for any third-party payment processing delays, technical failures outside its direct control, or losses resulting from a player's failure to comply with these terms. Nothing in these terms shall exclude or limit liability for fraud, death, or personal injury caused by negligence, to the extent such exclusion is prohibited by law. Players accept that online entertainment involves inherent risks and that they participate at their own discretion.

9. Changes to These Terms

jilli reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where reasonably practicable, notify registered players through the platform. Your continued use of jilli after any changes have been posted constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates. If you do not agree with a revised version of the terms, you should stop using the platform and may request account closure through the support channel.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines. Any disputes arising out of or in connection with these terms or your use of the jilli platform shall be subject to the exclusive jurisdiction of the competent courts or regulatory bodies in the Philippines. Players who have concerns about the platform's conduct are encouraged to first raise the matter through the jilli support channel before pursuing any formal dispute resolution process. jilli is committed to resolving player concerns fairly and in a timely manner. For general questions about these terms, please visit the FAQ page or contact the support team through your registered account dashboard.