Last updated: June 2025 · Applies to all registered accounts on jilli
This Privacy Policy explains how jilli collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using the platform, you agree to the practices described here. We encourage you to read this page carefully so you understand exactly what data we handle and why. If you have questions, the FAQ page is a good starting point.
When you register on jilli, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we mayalso request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID, to confirm your identity. We also collect transactional data automatically, including deposit amounts, withdrawal requests, game activity, and payment method details such as your GCash or Maya account reference. When you browse the platform, we gather technical data such as your IP address, device type, browser version, and session timestamps to help us maintain security and improve performance. All data collection is carried out in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
The personal information you provide is used primarily to create and manage your jilli account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. Transactional and gameplay data helps us detect suspicious activity, prevent fraud, and ensure that our platform remains fair and secure for all players in the Philippines. Technical data such as device and session information is used to optimise the mobile experience and troubleshoot any issues you may encounter. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight, and we do not sell your personal information to any third party for marketing purposes.
jilli shares your personal data only with trusted service providers who are necessary for the operation of the platform, including payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers that store data securely. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection laws and are prohibited from using your information for any purpose beyond the service they provide to us. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so or if disclosure is necessary to protect the rights and safety of our players. We do not share your data with advertisers, data brokers, or any unaffiliated commercial third parties. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance.
We retain your personal information for as long as your account remains active and for a period of at least five years after account closure, in line with the record-keeping requirements applicable to online gaming operators in the Philippines. Transactional records, including deposit and withdrawal histories, are kept for the same minimum period to support regulatory audits and dispute resolution. If you request account deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Technical logs such as IP address records and session data are typically retained for a shorter period of up to twelve months unless they are relevant to an ongoing security investigation. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.
jilli uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using Transport Layer Security (TLS), and sensitive account information is stored using strong encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine data protection authority in accordance with the timelines required by law.
Under the Data Privacy Act of 2012, players in the Philippines have the right to be informed about how their personal data is collected and used, the right to access a copy of the personal data we hold about them, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or was collected unlawfully, and the right to data portability where technically feasible. To exercise any of these rights, you may contact our data protection team through your registered account dashboard, and we will respond to your request within the timeframe required by applicable law. We will never penalise you for exercising your data rights, and all requests are handled with care and confidentiality. If you believe your rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
jilli uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with the platform so we can continue to improve the experience. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and deposits. Analytics cookies help us understand which parts of the platform are most useful to Filipino players and where improvements can be made, but these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the jilli platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When material changes are made, we will update the date at the top of this page and, where reasonably practicable, notify registered players through the platform. Your continued use of jilli after any changes have been posted constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data. If you have any questions about this policy or how your data is handled, please visit the FAQ page or contact our support team through your account dashboard.
Quick answers to what Filipino players most often ask about their personal information.
Your personal data is safe with jilli. Create your account today and enjoy live casino games, local PHP deposits, and a mobile-first experience built for players across the Philippines.